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In a fast-paced world filled with numbers and data, technology is an essential requirement for all business operations. Like many others, the insurance sector is poised for technological transformation. This change requires managers who not only effectively handle tasks, timelines, and resources, but who are also proficient at human factor management.

The people who make up organizations possess basic needs that are often overlooked. That’s why it is imperative to take a step back and understand why people behave the way they do. This is particularly consequential in environments with compressed timelines, where people experience the pressure to deliver a new technology product quickly. This article is the first part of a four-part series about the people behind new technology implementations. Click here to read the rest of the article.